Prior to the Event

• Do I need to be present at the event for the raffle?
  No, winners do not need to be present
• What time will the raffle and the silent action take place?
  Answer
• What will be done with the proceeds of this event?
  All proceeds of the event will benefit St. Gregory of Nyssa Parish. The parish needs $100K to cover operating expenses above and beyond weekly collections.
  
• Are early bird discounts available?
  Not at this time
• Can groups/Families be accommodated to be seated at the same table?
  Yes
• Is there a benefit if I buy tickets in advance?
  While there is not a discount for purchasing in advance, buying tickets in advance will greatly speed up the check-in process, and reduce the lines at check-in
• Can I buy the ticket at the door/ day of the event? Is there any price difference?
  Yes, we can sell tickets at the door, as long as seats are still available. If all seats are sold in advance, there will not be any offered for sale at the door. Undecided at this point if there would be a price difference.
• How secure are my credit card details?
  Greater Giving is owned by a company called Global Payments. Your credit card information is held with the best security methods available today.
• After I buy my ticket online, how do I collect my ticket?
  Don’t know yet.
• Can I get a refund if I change my mind about attending?
  Probably, but we can check
• I can’t pay by credit card; is there an alternate payment method?
  Yes, while we prefer that all transactions are by credit card, we can accommodate checks and cash
• What is the menu for the evening?
  Food will be served Family Style
  It includes a Salad Course, Fresh baked rolls/butter, Mostaccioli with Marinara, Coffee, Decaf or Hot Tea, and Individually served dessert.
  (Fill in the blanks after we have chosen the main courses with Chandlers).
• Is there a different menu for children 10 and under?
  Yes, it is …………
• I have special accessibility needs/dietary requirements; can you accommodate me?
  Chandler’s banquet hall is ADA compliant
  We need to figure out how to handle special dietary requests.  I can add an accommodations field on registration page - you will have to track - its not a report field
•  Is there a dress code for the event?
  We would like people to “dress to impress”. That is, dress like you’re going out to a fancy restaurant for a special occasion. For example, dress as though you are going to a wedding! Gentlemen will not be turned away if they are wearing tuxes! No will ladies be turned away if they are wearing evening gowns!
• What time is the event?
  6 PM to 11 PM.

At the Event

• Is a Parking or Valet parking on the day of the event?
  General parking is available. Unknown if valet parking is available
• Is wheelchair accessible?
  Yes, the venue is ADA compliant
• Is a coat check available?
  Unknown
•  Where do I go to check in?
  There will be a check-in table as you walk in
• If I lose my ticket email or forgot my phone, can I still check in the day of the event?
  Yes, you’ll need to show some form of ID, and the ID must match with someone on the guest list
• Are the kids having special seating?
  Need an answer for this
•  If I win an auction item, Where do I pick up my prize?
  Auction item winners will pick up their items at the event
• If I win the cash raffle, how and when do I get my winnings?
  The parish office will issue checks to winners from the parish account after the event